FAQ's

FAQs

Got a question? We’re here to help.

  • HOW MUCH EXTRA TIME SHOULD I PLAN FOR?

    The driver can arrive 5 to 15 minutes earlier than your scheduled time. Please be ready to avoid missing your appointment.

  • IS THERE AN AGE LIMIT?

    There is no age limit. However, for very young children they must be accompanied. 

  • DO I HAVE TO PAY FOR MY CAREGIVER?

    Caregivers ride for free while escorting their patient but we do need to know if a caregiver will be riding to make sure we have proper seating available.

  • WHAT IF I DON’T KNOW HOW LONG MY APPOINTMENT WILL TAKE?

    You are important to us, we will work hard to accommodate unforeseen and unavoidable delays.


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